Is it okay to make changes within Stripe?
It's okay to update your business information.
However, if you change customer billing, refunds, or item details such as prices or names, the changes in Stripe will not be reflected in Hubpace, which may cause errors. Except for business information, you should handle tasks within Hubpace rather than in Stripe.
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How Payouts Work
On Hubpace, anyone can create a hub and generate revenue by running paid memberships. To manage paid memberships for a hub, you need to connect your Stripe account by going to Hub Settings → Payout. The earnings, minus a platform fee of 6.95%, will ...
How to disconnect Stripe?
You can disconnect Stripe by going to Hub Settings → Payout. Please note that if there are any active paid members, you will not be able to disconnect Stripe. We recommend asking members to cancel their memberships or manually removing them from the ...
Why do I see the message "Your Stripe account needs attention. Some features may not be available" on the Payout page?
This message indicates that there are updates needed for your Stripe account. Common reasons include issues with identity verification or missing tax information.To ensure the proper functioning of Stripe and to resolve any issues, please log in to ...
Can I change my membership pricing?
No, once a membership tier is created, its pricing cannot be changed. To modify your membership, you would need to create a new tier.
How to Create a Membership Tier
You can create membership tiers by going to Hub Settings → Membership. Before you can create tiers on the Membership page, make sure to connect your Stripe account on the Hub setting → Payout page. For reference, you can use the following terms to ...