How Payouts Work

On Hubpace, anyone can create a hub and generate revenue by running paid memberships.

To manage paid memberships for a hub, you need to connect your Stripe account by going to Hub Settings → Payout. The earnings, minus a platform fee of 6.95%, will be directly transferred to the hub owner's Stripe account. Hub owners can then transfer the balance from their Stripe account to the bank account linked to their Stripe account.

Please, make sure to enter the correct business and tax information to avoid any issues with using Stripe.

• Related Articles

• Why do I see the message "Your Stripe account needs attention. Some features may not be available" on the Payout page?

  This message indicates that there are updates needed for your Stripe account. Common reasons include issues with identity verification or missing tax information.To ensure the proper functioning of Stripe and to resolve any issues, please log in to ...

• Where can I check my earnings?

  You can view your current balance by following these steps: Select your hub Go to Hub Settings Click on Payout Then, select Go to Stripe

• Is it okay to make changes within Stripe?

  It's okay to update your business information. However, if you change customer billing, refunds, or item details such as prices or names, the changes in Stripe will not be reflected in Hubpace, which may cause errors. Except for business information, ...

• How to disconnect Stripe?

  You can disconnect Stripe by going to Hub Settings → Payout. Please note that if there are any active paid members, you will not be able to disconnect Stripe. We recommend asking members to cancel their memberships or manually removing them from the ...

• How to Create a Membership Tier

  You can create membership tiers by going to Hub Settings → Membership. Before you can create tiers on the Membership page, make sure to connect your Stripe account on the Hub setting → Payout page. For reference, you can use the following terms to ...