If you wish to request a refund, please contact the hub owner. Please note that hub owners cannot issue refunds for transactions that occurred more than 30 days ago.
What if the hub owner refuses a refund?
If the hub owner refuses a refund under unfair circumstances, please contact our Customer Service team. Hubpace will conduct an investigation and, at our sole discretion, determine whether a refund will be issued.
If the Hub owner has issued a refund to you, you can view the refund record as follows: Go to User Settings Select Biling History Check the invoice Please note that the refund details will appear on the next invoice, not the current one.
At Hubpace, we take platform integrity seriously. To ensure a positive environment for all users, we may suspend hubs or users that violate our policies. If the hub you’ve subscribed to has been suspended, it’s important to know that the hub owner ...